Privacy Policy
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DERMEA ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
Information We Collect
- Account information: name, email, phone number, password (stored securely, never in plain text).
- Order information: delivery address, phone number, order contents, and payment method selected.
- Usage information: pages visited, products viewed, and general device/browser information.
How We Use Your Information
- To process and deliver your orders, including Cash on Delivery orders.
- To communicate order updates, respond to support requests, and (with consent) send marketing updates.
- To improve our website, product catalogue, and customer experience.
Data Sharing
We share order and delivery information with courier partners solely to fulfill deliveries. We do not sell your personal information to third parties.
Data Security
Your data is stored with industry-standard security practices, including encrypted connections and role-based database access controls. No online service can guarantee absolute security.
Your Rights
You may access, update, or request deletion of your account information at any time by contacting us or through your account settings.
Contact
Questions about this policy can be directed to us through our Contact page.