Return & Refund Policy
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Eligibility
Products may be returned within [Insert Number] days of delivery if they are unopened, unused, and in their original packaging. For hygiene and safety reasons, opened skincare, haircare, and personal-care products generally cannot be returned unless defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within [Insert Number] days of delivery with photos of the item and packaging.
How to Request a Return
Contact us via our Contact page with your order number and reason for return. We'll guide you through the next steps.
Refunds
Approved refunds are processed to your original payment method (or via bank transfer for Cash on Delivery orders) within [Insert Number] business days of us receiving the returned item.